Banks Gain Ground as Mobile Money Transactions Fall by 30% in 2025
Mobile money transactions in Kenya dropped by 30% in 2025 as more users shifted to alternative payment methods outside the traditional agent-based channels. This shift marks a growing preference for banking platforms to pay for goods and services, signaling banks' gradual resurgence in the digital payments space, according to Standard Business.
Key points
- Mobile money transactions declined 30% in 2025.
- Consumers are moving away from agent-facilitated mobile money channels.
- Alternative payment methods, including banking platforms, are on the rise.
- Banks are gradually reclaiming market share in digital payments.
Why it matters
This change highlights evolving payment habits among Kenyans, reflecting trust in banks and diversification beyond mobile money agents. For the financial sector, it points to intensifying competition and opportunities to innovate in digital payments, which could affect fees, access, and service delivery.
Source credit
Summary based on reporting from Standard Business. Read the full article at the source.
Read full article at Standard BusinessTags
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